Art
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| Q: |
What art file formats do you accept? |
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The preferred format is a ready to print image. A PDF or a high-resolution jpeg (300 dpi) can also be used. Corel, Photoshop, or Illustrator documents are great. Just make sure they are true to size and at 300 dpi! It's hard for us to increase something very small to something very large. And that is how art charges can incur. |
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| Q: |
Will my shirt image be as clear as my photograph or printout? |
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No. Process printing on textiles is of a lower resolution than ink on paper. While the color and image quality are good, they are not as crisp or detailed as a photograph.
Refunds are not given because an image on a shirt doesn't equal the print quality of a photo. |
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| Q: |
My art skills are lacking, can you help? |
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YES. If needed, changes will be recommended. If you are having trouble working out your design, our Staff will be happy to guide you through the process.
See FAQ "Do you charge for artwork?" for more detailed information. |
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| Q: |
Do you charge for artwork? |
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Yes. Designs are charged per hour. You may call us for assistance with your design and minor changes to designs are done for no charge.
Uploaded art must be high resolution (300 dpi). The Art Staff can work with art of lower resolution, but having them do so will incur a separate art charge, billed at $25.00 per half hour. |
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General
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| Q: |
Do you offer embroidery? |
| A: |
yes. |
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| Q: |
What are your business hours? |
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Our business hours are:
Monday thru Friday 8:00am to 5:00pm |
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| Q: |
What guarantee does your company offer? |
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Our guarantee: your product will look like what you designed and be without material flaw.
Four-color process art on textiles does not look exactly like art printed on paper. See FAQ: "Will my shirt image be as clear as my photograph or printout?" |
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| Q: |
What is the least expensive shirt? |
| A: |
The least expensive t-shirt would be a white shirt with a 1-color design.
Pricing is based on the following factors:
- shirt style and color
- quantity of shirts ordered
To keep costs low we recommend
- ordering larger quantities
- ordering white garments rather than colors
- printing on fewer locations
- printing fewer colors
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| Q: |
What are the quantity price breaks? |
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Discounts are given at each of the following quantities. 10 pieces is the minimum order.
- 10
- 20
- 30
- 50
- 70
- 100
- 120
- 150
- 200
- 500
- 1000
- 5000
- 10000
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| Q: |
Do you charge VAT? |
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Yes @ 15 % . |
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| Q: |
What happens when I save a design at your shop? |
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Designs are kept for 45 days. |
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| Q: |
What types of textiles do you offer? |
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Most of our t-shirts, sweatshirts, etc are offered in 100% cotton and 50/50 cotton/polyester blend. Not all colors are offered in both types of material. Heathered colors that are listed under 100% cotton are blends ranging from 90% to 99% cotton. For more information on a particular textile, go to the Products link on the home page.
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Ordering
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| Q: |
What forms of payment do you accept? |
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Cash, Cheque, On-payment. |
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| Q: |
What is the minimum number of shirts I can order? |
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The minimum order is 10 shirts.
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| Q: |
Do you allow changes to an order? |
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Once placed, an order is can be changed within reasonable time as we order immediately. Or else orders placed final and can not be changed.
Please make sure your order is exactly the way you want it before ordering. |
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| Q: |
What are the quantity price breaks? |
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Discounts are given at each of the following quantities: 10, 50, 100, 200, 500, 1000, 5000, 10000, 99999.
The minimum order is 10 shirts.
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| Q: |
Can I cancel my order? |
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No. Cancellations are not allowed due to the speed with which work begins. Work concerning screens, artwork, and textiles begins upon placement of an order. Once placed, an order is final. But if you have a DeLorean with a working flux capacitor, you might be able to beat our start time.... |
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Screenprinting
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| Q: |
Do you do screen printing ? |
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No. We do a better method called Direct To Garment Printing (DTG)
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Shipping
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| Q: |
How does your company ship? |
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Call Us to arrange Shipping for you. See our Contact Page, |
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| Q: |
What is the delivery time? |
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1 - 5 days depending on amount of Printing to be done. |
